If you need help uploading videos or photos to Sky Tyne and Wear then you are in the right place.
Getting Started
Why should I upload a video to Sky Tyne and Wear?
If you upload your photo or video to the Sky Tyne and Wear website it may be seen by thousands of people. There is also chance it could even be shown on Sky News TV - you might even be invited to take part in an interview. If your video is accepted for viewing it will appear in the Sky Tyne and Wear website.
Is it free to upload my videos?
Yes.
Can anyone upload a photo or video?
Yes - but you have to be at least 16 or over and live in the UK or Republic of Ireland. If you are between 16 and 18 please get permission from your parent or guardian to use this service.
What happens once I have uploaded a photo or video?
Once you have uploaded your photo or video we will review it before publishing it on the Sky Tyne and Wear website.
What kind of photos and videos are Sky Tyne and Wear looking for?
Anything newsworthy happening in the Tyne and Wear area: it may be an event in your local area that you think people should know about or a major national incident. If you have a news story then simply upload your video and we could be showing it on the Sky Tyne and Wear website.
Preparing Videos
What format does my video need to be in?
We can accept most video formats including AVI, ASF, QuickTime, Windows Media and MPEG. This means if your video file has an extension like .avi, .asf, .mov, .mpeg, .mp4, then you should be fine and you may get the best results by converting your file to MPEG4 video with MP3 audio. Ideally, the frame rate should be above 12 frames per second with a bitrate of more than 260Kbps. If your video is not technically suitable then we will not be able to feature it on Sky Tyne and Wear.
Can you give me software to help me edit my videos?
No - but you probably have some on your computer already. If you are using Windows on a PC you are likely to have Movie Maker installed. If you are on a Mac you may already have iMovie on your computer. Other video editing programs are available to download from the internet.
What is the maximum length for videos?
10 minutes
What is the maximum file size for videos?
50 Mb
Uploading & Viewing
How do I upload my photos and videos?
Follow the instructions on the Sky Tyne and Wear website to upload a photo or video directly from your computer.
Are photos and videos checked before they go on Sky Tyne and Wear?
Yes, all photos and videos are viewed first to make sure they do not contain anything that obviously does not comply with our Terms of Use. Photos and videos that do not comply with our Terms of Use are unlikely to make it onto the site. You can find more details about what we cannot accept in these FAQs and in our Terms of Use.
Why does my photo or video not appear on the Sky Tyne and Wear website straight away?
We watch all photos and videos before they appear on Sky Tyne and Wear. This means it may sometimes take a while before your photo or video is available. We try to be as quick as we can, so thanks in advance for your patience.
Can I remove my photo or videos from Sky Tyne and Wear website?
If you would like your photo or video to be removed from the Sky Tyne and Wear website then email tyneandwear@sky.com telling us the reasons why your photo or video should be removed from the Sky Tyne and Wear website. Sky Tyne and Wear will review your request and if your reason is deemed valid the photo or video may be taken down. If the reason is not thought to be valid, then the photo or video is likely to remain on the Sky Tyne and Wear site.
What Not to Upload
We want the Sky Tyne and Wear video service to be fun, safe and family-friendly. However, you must be at least 16 years old to use the service. We want to give everyone the chance to have their say but the law still applies to the internet. We all must respect the different opinions and views of other users.
Can I upload videos or photos that I did not make myself?
No. Making films, TV programmes and videos and taking photos can involve a huge amount of work and money. Copyright protects the interests of the people and companies who take photos and make films, TV programmes and videos. Using a photo or video that was created and/or owned by other people could be a copyright infringement and you risk being prosecuted.
In what circumstances will photos or videos be rejected?
We will reject your photo or video if you do not (or it does not) comply with our Terms of Use. We may also reject your photo or video if we have technical problems with it.
The Rules About Music
Can I use music in my videos?
Music (both the lyrics and the melody) is protected by copyright so we would prefer that you avoid using commercial or any other music if possible unless you can meet the criteria stated below. It means you should not send us any music performance videos in full or part, recordings of any music TV channels or anything performed by any other person other than yourself or your friends, unless you have obtained permission from all the people or companies who wrote and played the music or bought or own the rights to it.
You can include music in your video if you created and performed it yourself or have written permission from the composer and the performers of the music. Also you can include music that belongs to other people or companies provided the audio track is heard for no longer than 45 seconds and the content is for example of you and/or friends miming or singing along to a music recording, a filming of a karaoke event, your band are playing a cover version or there is music playing in the background that is identifiable (e.g. the radio or TV are on).
If your video contains music which we can accept, you must provide the name of all artists/composers and song titles which feature in your video by entering emailing us at tyneandwear@sky.com. We have to report all music usage to the music societies so that their members (publishers, composers and performers) can receive royalties owing. If in doubt leave it out of your video.
If your video contains commercial music and you do not provide the correct information or the music is heard for longer than 45 seconds it is unlikely to be used on the Sky Tyne and Wear website. If you use music that you do not have the rights to, you infringe copyright and you risk being prosecuted.
Why do you have these rules about music?
These rules are universal and do not just apply to Sky Tyne and Wear specifically. They are to protect the livelihoods of writers, composers, performers, artists and recording and publishing companies. If you make their music available on the internet then people may not buy it from a store or distributor and consequently you may damage people’s livelihoods and the future of the industry.
What does 'using music' mean?
It can mean uploading music videos (that you might see on TV), repeating or singing lyrics, humming a tune, uploading a soundtrack, editing, sampling, performing karaoke or even just using a clip of your favourite chart song.
Permissions & Consent
Do I need permission to film or photograph people?
Not everyone wants to be a TV star! People need to know your photo or video is going to be published on the internet and there is a chance they will appear on Sky Tyne and Wear or even on Sky News TV. As the photo or video maker it is your responsibility to make sure everyone is happy to be shown in your video. You also need to be aware of activities that might be going on in the background of your video or photo - particularly anything that might be inappropriate, indecent or that does not comply with our Terms of Use.
Can I send you photos or videos of my pets?
Yes - provided you do not harm your animal in any way. We love animals and it is not acceptable to abuse them. You must never force your pet to perform tricks it does not want to do.
I am having trouble viewing the website.
If you are using Internet Explorer 6, some parts of the website may not work properly. To view videos you may need to install a newer version of Adobe Flash player.
Reporting Concerns
How do I report illegal, abusive or inappropriate content on Sky Tyne and Wear?
Click on the ‘Report as inappropriate’ flag icon that is displayed alongside each video or photo (if applicable) and follow the on screen instructions to give us your reasons for the complaint, or email us at tyneandwear@sky.com using the word “REPORT AS INAPPROPRIATE” in the subject of your email, then please identify the video and set out the reason for your complaint in your email.
Contacting Us
Please make sure you have read these FAQs and our Terms of Use fully before getting in touch.
You can write to the the Sky Tyne and Wear team at:
Sky Tyne and Wear
British Sky Broadcasting Ltd
Wellbar Central
36 Gallowgate
Newcastle-Upon-Tyne
NE1 4TD
Or email: tyneandwear@sky.com
Your comments
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